Terms of Service
Last updated 31 October 2026
These terms cover your use of affiliatetracking.co and anything you buy from us. By using the site or buying, you agree to them. If you don't agree, don't use the site or the software.
1. Who we are
affiliatetracking.co is run by SAAS SEO AGENCY LLC, a US limited liability company ("we", "us"). "You" means the person or company using the site or buying from us.
2. What we sell
Self-host. Free. The affiliate tracking software is open source under the AGPL-3.0, and you run it on your own server. Your use of the software is covered by that license, explained on our license page, not by these terms. Licenses bought before 31 October 2026 keep the terms they were sold under.
Cloud. A monthly or yearly subscription, at the price on our pricing page. Managed hosting is agreed in a separate contract. We run the software for you on our servers, at an address like yourbrand.affiliatetracking.co. Section 6 covers how cloud billing works.
3. Paying
Prices are in US dollars. Payments are handled by Stripe. We never see or store your full card number. Sales tax or VAT is added at checkout where the law requires it.
4. Refunds
Self-host is free, so there is nothing to refund. Cloud subscriptions are covered in section 6. The details, including for licenses bought before 31 October 2026, are in our Refund Policy.
5. Your account and your data
With self-host, the software runs on your server and your data stays there. We don't receive your affiliate, customer or payment data. You're responsible for your server, your backups and your own compliance with privacy law for the data you collect.
6. Cloud subscriptions
Free trial. A new cloud account gets 14 days free. You add a card to start, and it's charged when the trial ends unless you cancel before then. One trial per customer.
Billing. Cloud is billed in advance, monthly or yearly, and renews automatically until you cancel. You can change plans or cancel any time in your account, under Manage billing. A cancellation takes effect at the end of the period you've paid for, and you keep access until then.
Price changes. We'll email you at least 30 days before a price change. It applies from your next renewal.
Failed payments. If a payment fails, Stripe retries it. If it's still unpaid after 21 days, your workspace pauses until you pay.
Your data. The affiliate, click, customer and commission data in your workspace is yours. We process it only to run the service for you, as your processor, and we don't sell it or use it for anything else. You're responsible for having a lawful basis and giving the notices the law requires for the data you collect. We back workspaces up every night, but keep your own copy of anything you can't lose.
After you leave. When your subscription ends or your workspace pauses, we keep its data for at least 30 days. Ask us within that time and we'll send you a copy. After that we may delete it.
Availability. We work to keep cloud running, but we don't promise it will never go down. Maintenance and upgrades can cause short interruptions.
Suspension. We can pause a workspace that breaks section 7, puts other customers at risk, or is used for fraud. Where we can, we'll tell you first.
7. Fair use
Don't use the site or the software to break the law, to send spam, or to track people without the notice or consent the law requires. Don't try to break into our systems.
8. Updates and support
Self-host: every release is free, and you choose when to upgrade. Cloud: we keep your workspace updated for as long as you subscribe. We reply to support email on business days, New York time.
9. Fraud holds are a tool, not a guarantee
The software flags and holds commissions that look like fraud. It can miss fraud and it can flag honest sales. You decide what to release, pay or reject. We aren't responsible for payouts you approve or hold.
10. No warranty
Apart from the refund in section 4, the site and the software are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
11. Limit of liability
To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
12. Ending use
You can stop using the site or the software at any time, and cancel cloud as described in section 6. If you break these terms, we can close your cloud account. Sections 9 to 14 still apply after that.
13. Governing law
These terms are governed by the laws of the State of New York, USA, without regard to its conflict of law rules. Any dispute goes to the state or federal courts in New York County, New York, unless the law where you live gives you the right to sue at home.
14. Changes
We may update these terms. We'll change the date at the top when we do. Changes don't apply to a purchase you made before them, unless you agree.
15. Contact
SAAS SEO AGENCY LLC
145 W 25th St, Fl 7, New York, NY 10001, United States
Email: [email protected]
Phone: +1 (747) 365-5431