Contact AffiliateTracking
To contact AffiliateTracking, email is the fastest way. Pick the subject that fits, so your message lands with the right answer first.
Managed hosting
A dedicated instance or your own region, an SLA and support contract, SSO, invoicing, migration help. Tell us what you need and we reply with a price within 2 business days.
Email about managed hostingHelp with your install
Include your version and what you ran. The output of doctor helps too.
Questions before you sign up
Not sure self-host fits your setup, or whether managed hosting is the better fit? Ask before you start.
Email a questionSecurity reports
Found a vulnerability? Tell us privately, with steps to reproduce it. The security page lists what to include.
Email a security reportAll four go to support@affiliatetracking.co with the subject filled in.
Who you're talking to
SAAS SEO AGENCY LLC runs AffiliateTracking. It's a company registered in the United States, and payments go through Stripe.
Before you write, the full feature list answers many questions, including what isn't built yet.
New York, NY 10001
United States
Email: support@affiliatetracking.co
Phone: +1 (747) 365-5431
Before you write
Is there live chat?
No. Email reaches the people who build the product, and there's a phone number if you'd rather talk.
How do I get a refund?
Self-host is free, so there's nothing to refund. Managed hosting refunds follow the contract you sign. If we charge you by mistake, email support@affiliatetracking.co with "Refund request" in the subject and we refund it in full.
How do I get the WordPress plugin or a Pro license?
For the free plugin, email support@affiliatetracking.co with "WordPress" in the subject. It isn't on WordPress.org yet. Pro is sold by card on the WordPress plugin page, and you get a key for each site right away.
Can I book a demo?
There's no sales call. The product pages show real screens on demo data, and you can ask anything by email.
Can you run it for us?
Yes, that's managed hosting. We host it on our server in Germany or on a dedicated instance in your region, and handle backups and upgrades. Email us with what you need, using the managed hosting card above.