Contact AffiliateTracking
To contact AffiliateTracking, email is the fastest way. Pick the subject that fits, so your message lands with the right answer first.
Questions before you buy
Not sure self-host fits your setup, or which cloud plan you'd need? Ask before you pay.
Email about buyingHelp with your install
Include your version and what you ran. The output of doctor helps too.
Email for install helpRefunds
Self-host comes with a full refund within 14 days, no reason needed. We reply to refund requests within 2 business days.
Email for a refundSecurity reports
Found a vulnerability? Tell us privately, with steps to reproduce it. The security page lists what to include.
Email a security reportWho you're talking to
SAAS SEO AGENCY LLC runs AffiliateTracking. It's a company registered in the United States, and payments go through Stripe.
Before you write, the full feature list answers many questions, including what isn't built yet.
New York, NY 10001
United States
Email: support@affiliatetracking.co
Phone: +1 (747) 365-5431
Before you write
Is there live chat?
No. Email reaches the people who build the product, and there's a phone number if you'd rather talk.
How do I get a refund?
Email support@affiliatetracking.co with "Refund request" in the subject within 14 days of buying self-host. No reason needed.
Can I book a demo?
There's no sales call. The product pages show real screens on demo data, and you can ask anything by email.
How does the cloud trial work?
Pick a plan and an address like yourbrand.affiliatetracking.co. You get 14 days free, and the card you add is charged when the trial ends. Cancel before then and you pay nothing. Start your trial.